Dr. Raines is Assistant Professor, Conflict Management, Master's of Science Program, Kennesaw State University. Dr. Raines received her Ph.D. in Public Policy from Indiana University in 2002. Dr. Raines is a frequent lecturer at U.S. and international conferences focusing on dispute resolution and is widely published, including Conflict Resolution Quarterly, The Ohio Journal of Dispute Resolution, and Global Environmental Politics. Apart from her academic leadership in the area of dispute resolution, Dr. Raines is a highly experienced practitioner, serving as a resolution professional in over 1500 civil and domestic disputes, with an emphasis on environmental and employment matters. She co-authored “Lessons Learned from Two Decades of Mediation at the United States Environmental Protection Agency” Public Administration Review (PAR) December 2001. Dr. Raines has designs and evaluates ADR programs for government agencies, including the United States Postal Service’s REDRESS Program, and is a Member of the International Association of Conflict Management.