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However, customer needs are not always the same and we are pleased to offer a number of customized solutions. These are selected and agreed to by the parties at Step 3 - Contract. Now, at Step 6, these customization features will be carried out. For example, documents may be translated into a common language; enhanced video communications tools may be put in place; and additional hours with your Resolution Professional may be purchased from The Electronic Courthouse for more complex cases.
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Step 1 |
Step 2 |
Step 3 |
Step 4 |
Step 5 Analysis |
Step 6 Output |
Step 7 Resolution |
Step 8 Decision |
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